Previous incidents

We’ve identified the issue and resolved it fully. Services have returned to normal, and our team will continue the investigation to prevent root cause in the future.

We have identified the root cause of the DNS resolution errors affecting custom domains and have deployed a patch that restores service. Custom domains are now operating normally.

Our team will continue to monitor the platform closely while we work on a permanent fix to fully address the underlying issue and prevent it from recurring.

Thank you for your patience while we resolved this incident.

We've identified the issue and have observed recovery. Please reach out to support if you encounter further issues.

All services are fully available for all customers. Our team will share an incident report in the the next few days with actions items we will take to prevent such incidents happening again. Thank you for you support and patience.

Our upstream cloud infrastructure vendor has confirmed that the issue has been resolved. From our side, we can confirm that all affected services are now fully operational and available again.

We will continue working closely with the vendor to complete a full investigation into the incident, better understand the root cause, and identify additional measures that can help prevent similar issues in the future. We appreciate everyone’s patience while this incident was being addressed.

Our engineering team identified an issue with the components responsible for downsizing cluster capacity in our FRA edge location. This issue prevented new runtimes from being created, but did not affect existing workloads.

We have disabled the affected component, and runtime creation success rates are now back to 100% in this location. Service should be stable now.

We’re starting a follow-up investigation to identify the root cause and address it properly. Once ready, we’ll share the incid...