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Degraded

Some SMS are not being delivered

Jul 6, 2024 at 8:01pm UTC
Affected services
Auth

Resolved
Jul 26, 2024 at 4:03am UTC

We've confirmed SMS are being delivered as expected now.

Updated
Jul 22, 2024 at 10:37pm UTC

We are still working with the provider and developers to assess the situation.

Updated
Jul 17, 2024 at 5:29am UTC

Followed up with our provider for an update.

Updated
Jul 15, 2024 at 10:02am UTC

Handsets on the Jio network continue to be affected. Our provider is still investigating the issue, and we are awaiting their response

Updated
Jul 13, 2024 at 4:26pm UTC

Our provider has indicates there are no issues with deliveries to Jio numbers, but it's still taking multiple attempts for a successful delivery. We're following up with our provider for additional investigation.

Updated
Jul 8, 2024 at 5:27pm UTC

No update from the operator, but the provider has followed up.

Updated
Jul 7, 2024 at 3:12pm UTC

Our provider has escalated the problem to the operator.

Created
Jul 6, 2024 at 8:01pm UTC

We have reports of SMS not being delivered to phone numbers associated with Jio, despite our logs indicating they were delivered. We've escalated to our provider and will update as we hear more.