Previous incidents

March 2025
Mar 13, 2025
1 incident

Database write operation issues

Degraded

Resolved Mar 13 at 05:35pm UTC

All database writes are back to normal.

2 previous updates

Mar 12, 2025
1 incident

API servers downtime

Downtime

Resolved Mar 12 at 03:52pm UTC

The incident has been resolved, and actions were taken to prevent the same problem from happening again.

4 previous updates

Mar 11, 2025
1 incident

Cloud is down

Downtime

Resolved Mar 11 at 10:24am UTC

All services have been restored. The team will continue to monitor the system.

2 previous updates

Mar 10, 2025
1 incident

Database issues for some projects

Degraded

Resolved Mar 10 at 07:20am UTC

We have deployed a fix and all service is restored.

2 previous updates

Mar 04, 2025
1 incident

Delays in usage processing

Degraded

Resolved Mar 09 at 07:50am UTC

Usage stats events are now processing as normal. Thank you for your patience.

2 previous updates

Mar 02, 2025
1 incident

Database issues for some projects

Degraded

Resolved Mar 02 at 07:25pm UTC

Database has recovered

1 previous update

February 2025
Feb 23, 2025
1 incident

Logs are unavailable

Degraded

Resolved Feb 26 at 01:50am UTC

We've successfully implemented the required fixes and the issue is now resolved.

3 previous updates

Feb 19, 2025
1 incident

Temporary Service Degradation

Resolved Feb 19 at 11:45am UTC

We are experiencing delays in the processing of async and scheduled functions. Our engineering team is looking into it and we will share more updates soon.

Feb 07, 2025
1 incident

Temporary Service Degradation

Degraded

Resolved Feb 07 at 10:01am UTC

The configuration was reverted and services are back to normal. We apologize for the inconvenience caused.

1 previous update

Feb 04, 2025
1 incident

Cloud is down

Downtime

Resolved Feb 04 at 07:16pm UTC

Services should be available now, but we will continue to monitor

2 previous updates

January 2025
Jan 24, 2025
2 incidents

DDoS attack mitigated

Resolved Jan 24 at 06:56pm UTC

In the past hour we had a DDoS attack that was quickly mitigated. That said, please let us know if you face any issues.

Degradation in Cloud performance

Degraded

Resolved Jan 24 at 11:50am UTC

We resolved the root cause of the performance degradation.

2 previous updates

Jan 20, 2025
1 incident

Issues with SMS OTPs

Degraded

Resolved Jan 20 at 02:13pm UTC

SMS OTP issues are now resolved and the authentication service is now fully functional. We thank you for your patience and apologize for any inconvenience caused.

1 previous update

Jan 17, 2025
1 incident

Realtime is unavailable

Degraded

Resolved Jan 17 at 04:26pm UTC

Realtime is available again. Thank you for your patience.

1 previous update

Jan 13, 2025
1 incident

Increased issues with databases

Degraded

Resolved Jan 14 at 04:18pm UTC

We've done some tuning on our databases to prevent the database issues. Thank you for your patience.

1 previous update

Jan 07, 2025
1 incident

Temporary Service Degradation

Degraded

Resolved Jan 07 at 01:00pm UTC

The configuration was reverted and services are back to normal. We apologize for the inconvenience caused.

1 previous update

Jan 02, 2025
2 incidents

Partial database outage

Degraded

Resolved Jan 03 at 02:37am UTC

Resolving the incident as everything is stable now.

3 previous updates

Increased database errors for some projects

Downtime

Resolved Jan 02 at 07:35pm UTC

All databases should be online now. Thank you for your patience.

7 previous updates