Previous incidents
Problems with job processing
Resolved Sep 08 at 06:52am EDT
We experienced problems with job processing as a result some users may have experienced degraded performance of functions and databases service. It has now been resolved and all services are operational.
Connectivity issues on one of the loadbalancers
Resolved Sep 06 at 12:13pm EDT
The issue with the load balancer has been fully resolved, and all services are now operating as expected. We will continue to monitor the situation closely to ensure stability. Thank you for your patience and understanding during this time.
4 previous updates
Some functions fail when trying to parse body
Resolved Sep 02 at 12:20pm EDT
A fix was implemented and deployed to Cloud. Thanks to manual quality assurance we confirmed the problem is resolved for all affected functions.
1 previous update
Availability issues
Resolved Aug 28 at 11:01pm EDT
The issue has been resolved and service has been restored.
2 previous updates
Intermittent errors with functions
Resolved Aug 27 at 02:57pm EDT
Functions have stabilized.
3 previous updates
Error building functions
Resolved Aug 10 at 02:29pm EDT
We've fixed the problem so creating new functions and deploying will work now.
Any functions created during the incident that received the 'Invalid document structure: Unknown attribute: "specification"' error was not created successfully and should be deleted. You will get an error on deletion, but it should still delete.
2 previous updates
Realtime events are not sending
Resolved Jul 17 at 01:27am EDT
Realtime should be functional again. We will be working to improve our monitoring to better catch this in the future.
1 previous update
Some SMS are not being delivered
Resolved Jul 26 at 12:03am EDT
We've confirmed SMS are being delivered as expected now.
7 previous updates
Increased errors on some databases
Resolved Jul 02 at 01:52am EDT
The issue has been resolved and all databases are now functioning as expected.
1 previous update