Previous incidents

February 2025
Feb 07, 2025
1 incident

Temporary Service Degradation

Degraded

Resolved Feb 07 at 10:01am UTC

The configuration was reverted and services are back to normal. We apologize for the inconvenience caused.

1 previous update

Feb 04, 2025
1 incident

Cloud is down

Downtime

Resolved Feb 04 at 07:16pm UTC

Services should be available now, but we will continue to monitor

2 previous updates

January 2025
Jan 24, 2025
2 incidents

DDoS attack mitigated

Resolved Jan 24 at 06:56pm UTC

In the past hour we had a DDoS attack that was quickly mitigated. That said, please let us know if you face any issues.

Degradation in Cloud performance

Degraded

Resolved Jan 24 at 11:50am UTC

We resolved the root cause of the performance degradation.

2 previous updates

Jan 20, 2025
1 incident

Issues with SMS OTPs

Degraded

Resolved Jan 20 at 02:13pm UTC

SMS OTP issues are now resolved and the authentication service is now fully functional. We thank you for your patience and apologize for any inconvenience caused.

1 previous update

Jan 17, 2025
1 incident

Realtime is unavailable

Degraded

Resolved Jan 17 at 04:26pm UTC

Realtime is available again. Thank you for your patience.

1 previous update

Jan 13, 2025
1 incident

Increased issues with databases

Degraded

Resolved Jan 14 at 04:18pm UTC

We've done some tuning on our databases to prevent the database issues. Thank you for your patience.

1 previous update

Jan 07, 2025
1 incident

Temporary Service Degradation

Degraded

Resolved Jan 07 at 01:00pm UTC

The configuration was reverted and services are back to normal. We apologize for the inconvenience caused.

1 previous update

Jan 02, 2025
2 incidents

Partial database outage

Degraded

Resolved Jan 03 at 02:37am UTC

Resolving the incident as everything is stable now.

3 previous updates

Increased database errors for some projects

Downtime

Resolved Jan 02 at 07:35pm UTC

All databases should be online now. Thank you for your patience.

7 previous updates

December 2024
Dec 19, 2024
1 incident

Database errors

Degraded

Resolved Dec 19 at 01:59am UTC

Database services are operating as expected again.

1 previous update

Dec 13, 2024
1 incident

Issues with functions

Degraded

Resolved Dec 13 at 05:16pm UTC

Functions should be online and functional again

1 previous update

Dec 12, 2024
1 incident

Issues with functions

Downtime

Resolved Dec 12 at 06:14pm UTC

Functions should be working again. Thank you for your patience.

2 previous updates

Dec 01, 2024
1 incident

Increased database errors for some users

Degraded

Resolved Dec 02 at 05:39am UTC

We have identified and patched the issue to prevent it from reoccurring. The engineering team has addressed all major issues and will continue monitoring support channels for any continued issues.

7 previous updates