Previous incidents

September 2024
Sep 08, 2024
1 incident

Problems with job processing

Resolved Sep 08 at 06:52am EDT

We experienced problems with job processing as a result some users may have experienced degraded performance of functions and databases service. It has now been resolved and all services are operational.

Sep 06, 2024
1 incident

Connectivity issues on one of the loadbalancers

Degraded

Resolved Sep 06 at 12:13pm EDT

The issue with the load balancer has been fully resolved, and all services are now operating as expected. We will continue to monitor the situation closely to ensure stability. Thank you for your patience and understanding during this time.

4 previous updates

Sep 02, 2024
1 incident

Some functions fail when trying to parse body

Degraded

Resolved Sep 02 at 12:20pm EDT

A fix was implemented and deployed to Cloud. Thanks to manual quality assurance we confirmed the problem is resolved for all affected functions.

1 previous update

August 2024
Aug 28, 2024
1 incident

Availability issues

Degraded

Resolved Aug 28 at 11:01pm EDT

The issue has been resolved and service has been restored.

2 previous updates

Aug 27, 2024
1 incident

Intermittent errors with functions

Degraded

Resolved Aug 27 at 02:57pm EDT

Functions have stabilized.

3 previous updates

Aug 10, 2024
1 incident

Error building functions

Degraded

Resolved Aug 10 at 02:29pm EDT

We've fixed the problem so creating new functions and deploying will work now.

Any functions created during the incident that received the 'Invalid document structure: Unknown attribute: "specification"' error was not created successfully and should be deleted. You will get an error on deletion, but it should still delete.

2 previous updates

July 2024
Jul 16, 2024
1 incident

Realtime events are not sending

Degraded

Resolved Jul 17 at 01:27am EDT

Realtime should be functional again. We will be working to improve our monitoring to better catch this in the future.

1 previous update

Jul 06, 2024
1 incident

Some SMS are not being delivered

Degraded

Resolved Jul 26 at 12:03am EDT

We've confirmed SMS are being delivered as expected now.

7 previous updates

Jul 02, 2024
1 incident

Increased errors on some databases

Degraded

Resolved Jul 02 at 01:52am EDT

The issue has been resolved and all databases are now functioning as expected.

1 previous update