Previous incidents

April 2024
Apr 17, 2024
2 incidents

Increased build times for functions

Degraded

Created Apr 17 at 09:46am EDT

We are experiencing increased build times for functions due to some performance degradations in our functions workers. We are actively investigating the issue and will share more updates shortly.

New projects fail to create

Degraded

Resolved Apr 17 at 05:58am EDT

The issue has now been fixed. Project creation is operational now. We will be rolling out patch soon to ensure it the error is handled better.

1 previous update

Apr 04, 2024
1 incident

Intermittent Service Errors

Downtime

Resolved Apr 04 at 10:38pm EDT

We have successfully identified the root cause of recent network failures and have implemented a fix. All services have been restored.

1 previous update

Apr 02, 2024
1 incident

Intermittent Service Errors

Resolved Apr 02 at 04:04pm EDT

Our team has identified the root cause and successfully implemented the fix.

March 2024
Mar 14, 2024
2 incidents

Increased Write Errors

Degraded

Resolved Mar 14 at 03:32am EDT

The database restart is now complete and errors are now resolved.

1 previous update

Increased write errors

Resolved Mar 14 at 12:38am EDT

We're experiencing increased write errors in one of our main DBs. Replicase failover worked properly and read replicase are working as expected. We're monitoring the issue to provide resolution, and our engineering team will continue working on improving failover for write operations as well.

Mar 13, 2024
1 incident

Issues with some projects

Degraded

Resolved Mar 13 at 03:37pm EDT

Issue resolved and all services are available. Our engineering team will continue working on improving the failover and replication mechanism on this database as our top priority.

1 previous update

Mar 12, 2024
1 incident

Increased database errors

Resolved Mar 12 at 11:52pm EDT

Issue resolved and all services are available. Our engineering team will continue working on improving the failover and replication mechanism on this database as our top priority.

Mar 11, 2024
2 incidents

Issues with some projects

Degraded

Resolved Mar 12 at 02:07am EDT

Issue has been resolved and all services are available. Our engineers are still reviewing the logs and monitors to to find the root cause of the problem and apply longer term fixes.

3 previous updates

Issues with some projects

Degraded

Resolved Mar 11 at 10:34am EDT

Issue has been resolved and all services are available. Our engineers are still reviewing the logs and monitors to to find the root cause of the problem and apply longer term fixes.

1 previous update

Mar 04, 2024
1 incident

Issues with some projects

Degraded

Resolved Mar 04 at 06:00pm EST

Issue has been resolved and all services are available. Our engineers are still reviewing the logs and monitors to to find the root cause of the problem and apply longer term fixes.

3 previous updates

Mar 03, 2024
3 incidents

Issues with some projects

Degraded

Resolved Mar 03 at 03:40pm EST

Services have been restored. We will continue to monitor the platform

1 previous update

Issues with some projects

Degraded

Resolved Mar 03 at 12:00pm EST

Services are all online and functioning again. Thanks for your patience.

2 previous updates

Degraded performance

Resolved Mar 03 at 01:08am EST

We're seeing an increase in errors for some projects on one of the Cloud databases. Our team is investigating the problem.

February 2024
Feb 24, 2024
1 incident

Degraded performance

Resolved Feb 24 at 02:25pm EST

We're seeing an increase in errors for functions running on a custom domain. Our engineering team has detected the problem and is working on a fix.

Feb 22, 2024
1 incident

Maintenance work for database upgrades

Maintenance

Resolved Feb 22 at 05:00am EST

In line with our beta phase commitments, some maintenance activities are imperative, which will temporarily affect the availability of a few projects.

We are scheduled to perform critical maintenance work to enhance our database services. This will involve updating key aspects of our database configuration to ensure continued efficiency and reliability.

Please be aware of the following:

Affected services: A limited number of projects on Appwrite Cloud may experience temporary downtim...

Feb 21, 2024
1 incident

Service Unavailability

Downtime

Resolved Feb 21 at 01:08pm EST

Service has been successfully restored.

2 previous updates

Feb 12, 2024
1 incident

Maintenance work for database upgrade

Maintenance

Resolved Feb 12 at 05:00am EST

In line with our beta phase commitments, some maintenance activities are imperative, which will temporarily affect the availability of a few projects.

We are scheduled to perform critical maintenance work to enhance our database services. This will involve updating key aspects of our database configuration to ensure continued efficiency and reliability.

Please be aware of the following:

Affected services: A limited number of projects on Appwrite Cloud may experience temporary downtim...