Previous incidents

April 2026
Apr 18, 2026
1 incident

Increase in response times

Degraded

Resolved Apr 18, 2026 at 9:40pm UTC

We have applied manual patches to resolve the current issue and are implementing additional patches to ensure system stability. We will continue investigating a long-term solution under the updated configuration to ensure auto-scaling operates as expected. All services are now fully functional.

2 previous updates

Apr 16, 2026
1 incident

Degraded API performance due to increase in response times

Degraded

Resolved Apr 17, 2026 at 12:07am UTC

We have updated the service configuration, and the impact appears to be positive. Error rates have returned to normal levels, and services are now fully available with normal response times. We will continue to monitor the system and investigate the root cause.

4 previous updates

Apr 10, 2026
1 incident

Increase in errors

Degraded

Resolved Apr 10, 2026 at 4:07pm UTC

The team has applied a fix, the service is recovering. We'll keep monitoring.

1 previous update

Apr 08, 2026
1 incident

Login issues on mobile applications

Degraded

Resolved Apr 8, 2026 at 11:24am UTC

We have confirmed the issue is now resolved with multiple customers. If anyone is still facing issues we'd recommend to create a new user session. We will share a full incident report once our internal investigation will complete.

2 previous updates

Apr 02, 2026
1 incident

Increased Runtime Failures

Degraded

Resolved Apr 2, 2026 at 6:53am UTC

The issues causing runtime failure for both sites and function has been resolved.

1 previous update

March 2026
Mar 31, 2026
1 incident

Realtime instability

Degraded

Resolved Mar 31, 2026 at 4:53pm UTC

Realtime appears to be running normally, but we'll continue to monitor.

1 previous update

Mar 28, 2026
1 incident

Elevated errors for Functions and Sites on multiple regions

Degraded

Resolved Mar 28, 2026 at 9:25pm UTC

All services are now available. Our team will continue investigating the root cause of the issue.

1 previous update

Mar 26, 2026
1 incident

Degraded email delivery

Degraded

Resolved Mar 27, 2026 at 8:07am UTC

We have migrated to a fallback provider, and service is now fully restored. We will continue to monitor the situation closely and work with our vendors to help prevent similar incidents in the future.

2 previous updates

Mar 20, 2026
2 incidents

Instability with FRA sites and functions

Degraded

Resolved Mar 20, 2026 at 9:05pm UTC

Services have restored. Thanks for your patience

1 previous update

SYD is down

Downtime

Resolved Mar 20, 2026 at 5:50pm UTC

Services are available again.

1 previous update

Mar 17, 2026
1 incident

Increase in errors on FRA regions

Degraded

Resolved Mar 17, 2026 at 11:45pm UTC

Realtime should be functioning again. Thank you for your patience.

3 previous updates

Mar 02, 2026
1 incident

Degraded API Performance Impacting Subset of Projects

Degraded

Resolved Mar 2, 2026 at 12:30pm UTC

We expect API error rates to return to normal. The system is being actively monitored, and any new issues will be investigated immediately.

2 previous updates

February 2026
Feb 27, 2026
1 incident

Elevated number of errors on FRA

Degraded

Resolved Feb 27, 2026 at 4:07pm UTC

Our engineering team has identified the root cause of the incident and is implementing a series of remediation measures to prevent recurrence. All services are fully operational and performing within normal parameters.

2 previous updates

Feb 25, 2026
2 incidents

Degraded email delivery

Degraded

Resolved Feb 25, 2026 at 11:47pm UTC

Emails to Microsoft email domains appear to be functioning again.

3 previous updates

DB Issue Impacting App Launch for Some Users

Degraded

Resolved Feb 25, 2026 at 8:57am UTC

The issue has been identified and resolved.

We will be publishing a detailed incident report outlining our findings and the corrective actions we are implementing to help ensure this does not happen again.

1 previous update

Feb 24, 2026
1 incident

Incident with Sites & Functions in NYC region

Degraded

Resolved Feb 24, 2026 at 11:28pm UTC

Functions should be restored. Thank you for your patience.

3 previous updates

Feb 10, 2026
1 incident

Missing execution logs in NYC

Degraded

Resolved Feb 14, 2026 at 10:09pm UTC

Execution logs have been re-enabled for all projects.

4 previous updates

Feb 09, 2026
1 incident

Increased deployment errors

Degraded

Resolved Feb 9, 2026 at 10:31pm UTC

We've fixed the issue with function and site deployments in the Console.

1 previous update

Feb 07, 2026
2 incidents

Increase in errors on NYC region

Downtime

Resolved Feb 10, 2026 at 10:32am UTC

Issues with NYC have been resolved. Function execution logs have been disabled to mitigate further issues. We're working on restoring functionality and will be tracking in a separate incident.

8 previous updates

Increase in errors from NYC region

Downtime

Resolved Feb 7, 2026 at 2:22pm UTC

Our team have applied a patch, the issue seems to be resolved. We will continue to monitor and look for the root cause.

1 previous update

Feb 02, 2026
1 incident

Backups unavailable

Degraded

Resolved Feb 4, 2026 at 2:06am UTC

We have resolved the root cause of the issue and service has returned to normal.

2 previous updates