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Degraded

Increased database errors for some users

Dec 01 at 05:21am UTC
Affected services
API
Auth
Databases
Functions
Storage

Resolved
Dec 02 at 05:39am UTC

We have identified and patched the issue to prevent it from reoccurring. The engineering team has addressed all major issues and will continue monitoring support channels for any continued issues.

Updated
Dec 01 at 12:11pm UTC

We have identified the issue that caused the downtime and have applied a fix to prevent it from recurring. The engineering team is still monitoring the service and addressing a few edge cases affecting a small number of databases that may have resulted from this issue.

Updated
Dec 01 at 11:46am UTC

We've been able to recover API access to all affected projects. They should now be able to access their data and all services without any issues. Our engineering team is working to recover remaining problems on a small number for databases.

Updated
Dec 01 at 09:38am UTC

We've confirmed there is no data loss. At the moment, we're in the process of restoring access to the database tables, but it will take some time to get all of them online.

Updated
Dec 01 at 08:06am UTC

We are still working through multiple avenues to bring back services.

Updated
Dec 01 at 06:52am UTC

We have narrowed down the problem and are working to bring the services back online.

Updated
Dec 01 at 06:13am UTC

We're still investigating the issue and will provide an update soon.

Created
Dec 01 at 05:21am UTC

Some users are receiving "Collection not found" when accessing data in their project. We are investigating and will update shortly.