Back to overview
Degraded

Attributes stuck processing

Jun 25 at 05:21pm UTC
Affected services
Databases

Resolved
Jul 02 at 06:43pm UTC

Marking as resolved since we deployed a patch about 17 hours ago and have not seen another instance.

If you still have processing attributes, you'll need to delete them using a server SDK or the CLI.

Thanks for your patience.

Updated
Jul 01 at 06:19pm UTC

We attempted releasing improvements, but ran into issues and had to revert. We're now investigating the issues with the release.

Updated
Jun 28 at 05:22pm UTC

We have some fixes, but are working on fixing tests before deploying.

In the meantime, we've set up a process to help mitigate the issue.

Updated
Jun 27 at 04:00pm UTC

We've seen a decrease in occurrence of this issue, but still have some more improvements on the way.

Updated
Jun 26 at 07:14pm UTC

We're also making tweaks to our infrastructure to improve the performance of our workers.

Updated
Jun 26 at 04:36am UTC

We are wrapping up some updates to the workers and will deploy after reviewing the changes.

Updated
Jun 25 at 10:57pm UTC

While we're still working on improvements to our workers, we've restarted some of our services to flush any inconsistent states.

Updated
Jun 25 at 06:16pm UTC

We've made some improvements to our workers in an effort to alleviate this issue. However, the changes are still pending review and deployment

Created
Jun 25 at 05:21pm UTC

We are investigating reports of attributes stuck processing.