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Degraded

Partial outage affecting SMS messages

Dec 16 at 12:34pm EST
Affected services
API

Resolved
Dec 16 at 03:34pm EST

We deployed a fix to the production server and all SMS-related errors have stopped.

Updated
Dec 16 at 03:08pm EST

We have identified the cause and prepared a fix. We will be testing the solution with different global phone numbers, before deploying the fix to production.

Created
Dec 16 at 12:34pm EST

There is a problem in which SMS messages are not sending. We're looking into the problem.