Previous incidents

December 2023
Dec 26, 2023
1 incident

Service unavailable to some projects

Degraded

Resolved Dec 26 at 08:55am UTC

The patch was applied successfully and all health checks are coming back properly. We'll continue to monitor the platform. Thank you for your patience.

3 previous updates

Dec 20, 2023
1 incident

Long processing times for Functions and Databases

Resolved Dec 20 at 03:09pm UTC

We are investigating complaints about long processing times for function builds and database operations. We will provide an update as soon as we have more information. Other services are functioning as usual.

Dec 16, 2023
1 incident

Partial outage affecting SMS messages

Degraded

Resolved Dec 16 at 08:34pm UTC

We deployed a fix to the production server and all SMS-related errors have stopped.

2 previous updates

Dec 14, 2023
1 incident

Partial Database Outage

Degraded

Resolved Dec 14 at 08:24am UTC

Issue resolved. Our engineers have applied a fix. Database connectivity should be available for all projects.

1 previous update

Dec 10, 2023
1 incident

Service unavailability

Resolved Dec 10 at 09:53am UTC

We're looking into increased errors and failed monitors.

Dec 05, 2023
1 incident

Partial database outage

Degraded

Resolved Dec 05 at 12:12pm UTC

Issue resolved. Our engineers have applied a fix. Database connectivity should be available for all projects.

1 previous update

November 2023
Nov 14, 2023
1 incident

Issues with automatic function deployments

Degraded

Resolved Nov 14 at 08:18pm UTC

A fix has been deployed to the Cloud, and the script to fix the database has run successfully. The problem has been resolved, and git deployments now work.

3 previous updates

Nov 12, 2023
1 incident

Degraded performance

Degraded

Resolved Nov 12 at 03:11am UTC

Our engineering team has applied a patch and all services are back online. We'll continue to monitor the service to ensure full availability.

2 previous updates

Nov 09, 2023
2 incidents

Degraded database performance

Degraded

Resolved Nov 09 at 08:57pm UTC

All services are operational again.

1 previous update

Partial database outage

Degraded

Resolved Nov 09 at 05:38am UTC

Issue resolved. Our engineers have applied a fix. Database connectivity should be available for all projects.

1 previous update

Nov 06, 2023
1 incident

Partial database outage

Degraded

Resolved Nov 06 at 03:05pm UTC

Issue resolved. Our engineers have applied a fix. Database connectivity should be available for all projects.

1 previous update

October 2023
Oct 30, 2023
2 incidents

Partial database outage

Degraded

Resolved Oct 30 at 08:33pm UTC

The database is now available and all connections have been reestablished. All projects are now online.

1 previous update

Increased errors

Degraded

Resolved Oct 30 at 03:17am UTC

We have identified the issue and implemented a patch. Service should be fully available. Our team will continue monitoring the service.

1 previous update

Oct 26, 2023
1 incident

Increased database errors

Degraded

Resolved Oct 26 at 09:47am UTC

The database is now available and all connections have been reestablished. All projects are now online.

1 previous update

Oct 25, 2023
1 incident

Increased database usage

Degraded

Resolved Oct 25 at 03:49am UTC

Database is fully functional again

1 previous update

Oct 20, 2023
2 incidents

Partial database outage

Degraded

Resolved Oct 20 at 12:19pm UTC

The database is now available and all connections have been reestablished. All projects are now online.

1 previous update

Partial database outage

Degraded

Resolved Oct 20 at 08:53am UTC

The database is now available and all connections have been reestablished. All projects are now online.

1 previous update

Oct 19, 2023
1 incident

Functions are failing to execute

Downtime

Resolved Oct 19 at 09:13pm UTC

Functions should be operational again.

1 previous update

Oct 18, 2023
1 incident

Partial database outage

Degraded

Resolved Oct 18 at 10:48am UTC

The database is now available and all connections have been reestablished. All projects are now online.

1 previous update

Oct 17, 2023
1 incident

Increased database usage

Degraded

Resolved Oct 17 at 06:57pm UTC

All queues are clear and services are behaving normally again.

1 previous update

Oct 16, 2023
1 incident

High queue volume

Degraded

Resolved Oct 16 at 06:06pm UTC

All services are online and queues are clear.

1 previous update

Oct 13, 2023
1 incident

High queue volume

Degraded

Resolved Oct 13 at 09:48pm UTC

All services are online and queues are clear.

1 previous update

Oct 11, 2023
2 incidents

Database Backup

Degraded

Resolved Oct 12 at 12:41am UTC

Database is functional again

1 previous update

High queue volume

Degraded

Resolved Oct 12 at 12:40am UTC

All services are online and queues are clear.

1 previous update

Oct 02, 2023
1 incident

Increased errors

Degraded

Resolved Oct 02 at 11:13pm UTC

The database service is now restored. Our team will continue monitoring the issue.

4 previous updates