Previous incidents

March 2024
Mar 14, 2024
2 incidents

Increased Write Errors

Degraded

Resolved Mar 14 at 03:32am EDT

The database restart is now complete and errors are now resolved.

1 previous update

Increased write errors

Resolved Mar 14 at 12:38am EDT

We're experiencing increased write errors in one of our main DBs. Replicase failover worked properly and read replicase are working as expected. We're monitoring the issue to provide resolution, and our engineering team will continue working on improving failover for write operations as well.

Mar 13, 2024
1 incident

Issues with some projects

Degraded

Resolved Mar 13 at 03:37pm EDT

Issue resolved and all services are available. Our engineering team will continue working on improving the failover and replication mechanism on this database as our top priority.

1 previous update

Mar 12, 2024
1 incident

Increased database errors

Resolved Mar 12 at 11:52pm EDT

Issue resolved and all services are available. Our engineering team will continue working on improving the failover and replication mechanism on this database as our top priority.

Mar 11, 2024
2 incidents

Issues with some projects

Degraded

Resolved Mar 12 at 02:07am EDT

Issue has been resolved and all services are available. Our engineers are still reviewing the logs and monitors to to find the root cause of the problem and apply longer term fixes.

3 previous updates

Issues with some projects

Degraded

Resolved Mar 11 at 10:34am EDT

Issue has been resolved and all services are available. Our engineers are still reviewing the logs and monitors to to find the root cause of the problem and apply longer term fixes.

1 previous update

Mar 04, 2024
1 incident

Issues with some projects

Degraded

Resolved Mar 04 at 06:00pm EST

Issue has been resolved and all services are available. Our engineers are still reviewing the logs and monitors to to find the root cause of the problem and apply longer term fixes.

3 previous updates

Mar 03, 2024
3 incidents

Issues with some projects

Degraded

Resolved Mar 03 at 03:40pm EST

Services have been restored. We will continue to monitor the platform

1 previous update

Issues with some projects

Degraded

Resolved Mar 03 at 12:00pm EST

Services are all online and functioning again. Thanks for your patience.

2 previous updates

Degraded performance

Resolved Mar 03 at 01:08am EST

We're seeing an increase in errors for some projects on one of the Cloud databases. Our team is investigating the problem.

February 2024
Feb 24, 2024
1 incident

Degraded performance

Resolved Feb 24 at 02:25pm EST

We're seeing an increase in errors for functions running on a custom domain. Our engineering team has detected the problem and is working on a fix.

Feb 22, 2024
1 incident

Maintenance work for database upgrades

Maintenance

Resolved Feb 22 at 05:00am EST

In line with our beta phase commitments, some maintenance activities are imperative, which will temporarily affect the availability of a few projects.

We are scheduled to perform critical maintenance work to enhance our database services. This will involve updating key aspects of our database configuration to ensure continued efficiency and reliability.

Please be aware of the following:

Affected services: A limited number of projects on Appwrite Cloud may experience temporary downtim...

Feb 21, 2024
1 incident

Service Unavailability

Downtime

Resolved Feb 21 at 01:08pm EST

Service has been successfully restored.

2 previous updates

Feb 12, 2024
1 incident

Maintenance work for database upgrade

Maintenance

Resolved Feb 12 at 05:00am EST

In line with our beta phase commitments, some maintenance activities are imperative, which will temporarily affect the availability of a few projects.

We are scheduled to perform critical maintenance work to enhance our database services. This will involve updating key aspects of our database configuration to ensure continued efficiency and reliability.

Please be aware of the following:

Affected services: A limited number of projects on Appwrite Cloud may experience temporary downtim...

January 2024
Jan 31, 2024
1 incident

Degraded service for some projects

Downtime

Resolved Feb 01 at 12:29am EST

Our engineering team has completed applying the patch, and we can now confirm all services are back online for all users and projects

5 previous updates

Jan 29, 2024
1 incident

Limited SMS functionality

Degraded

Resolved Jan 30 at 02:48am EST

We have addressed the issues with our provider and SMS functionality has now been restored. If you face further issues, feel free to reach out to us on our Discord channel

1 previous update