Previous incidents

March 2024
Mar 14, 2024
2 incidents

Increased Write Errors

Degraded

Resolved Mar 14 at 07:32am UTC

The database restart is now complete and errors are now resolved.

1 previous update

Increased write errors

Resolved Mar 14 at 04:38am UTC

We're experiencing increased write errors in one of our main DBs. Replicase failover worked properly and read replicase are working as expected. We're monitoring the issue to provide resolution, and our engineering team will continue working on improving failover for write operations as well.

Mar 13, 2024
2 incidents

Issues with some projects

Degraded

Resolved Mar 13 at 07:37pm UTC

Issue resolved and all services are available. Our engineering team will continue working on improving the failover and replication mechanism on this database as our top priority.

1 previous update

Increased database errors

Resolved Mar 13 at 03:52am UTC

Issue resolved and all services are available. Our engineering team will continue working on improving the failover and replication mechanism on this database as our top priority.

Mar 11, 2024
2 incidents

Issues with some projects

Degraded

Resolved Mar 12 at 06:07am UTC

Issue has been resolved and all services are available. Our engineers are still reviewing the logs and monitors to to find the root cause of the problem and apply longer term fixes.

3 previous updates

Issues with some projects

Degraded

Resolved Mar 11 at 02:34pm UTC

Issue has been resolved and all services are available. Our engineers are still reviewing the logs and monitors to to find the root cause of the problem and apply longer term fixes.

1 previous update

Mar 04, 2024
1 incident

Issues with some projects

Degraded

Resolved Mar 04 at 11:00pm UTC

Issue has been resolved and all services are available. Our engineers are still reviewing the logs and monitors to to find the root cause of the problem and apply longer term fixes.

3 previous updates

Mar 03, 2024
3 incidents

Issues with some projects

Degraded

Resolved Mar 03 at 08:40pm UTC

Services have been restored. We will continue to monitor the platform

1 previous update

Issues with some projects

Degraded

Resolved Mar 03 at 05:00pm UTC

Services are all online and functioning again. Thanks for your patience.

2 previous updates

Degraded performance

Resolved Mar 03 at 06:08am UTC

We're seeing an increase in errors for some projects on one of the Cloud databases. Our team is investigating the problem.

February 2024
Feb 24, 2024
1 incident

Degraded performance

Resolved Feb 24 at 07:25pm UTC

We're seeing an increase in errors for functions running on a custom domain. Our engineering team has detected the problem and is working on a fix.

Feb 21, 2024
1 incident

Service Unavailability

Downtime

Resolved Feb 21 at 06:08pm UTC

Service has been successfully restored.

2 previous updates

Feb 01, 2024
1 incident

Degraded service for some projects

Downtime

Resolved Feb 01 at 05:29am UTC

Our engineering team has completed applying the patch, and we can now confirm all services are back online for all users and projects

5 previous updates

January 2024
Jan 29, 2024
1 incident

Limited SMS functionality

Degraded

Resolved Jan 30 at 07:48am UTC

We have addressed the issues with our provider and SMS functionality has now been restored. If you face further issues, feel free to reach out to us on our Discord channel

1 previous update