Previous incidents
Increased processing times for function builds
Resolved Jun 29 at 12:59pm EDT
The build queues have cleared and are processing at normal rates again.
1 previous update
Errors When Saving Custom SMTP
Resolved Jun 05 at 05:50pm EDT
We've identified the root cause and have successfully deployed a fix and have confirmed this feature is functioning as intended.
1 previous update
Errors in SMS delivery to Indian phone numbers
Resolved May 30 at 08:26am EDT
The issue is now resolved.
The SMS vendor has fixed the issue. We continue to monitor and work on a fallback provider to avoid future service degradation.
We apologise for any inconvenience and problems caused by the outage.
2 previous updates
Increased Function build times
Resolved May 21 at 06:58pm EDT
Build queue is clear again.
2 previous updates
Intermittent Service Errors
Resolved Apr 25 at 03:36am EDT
All issues have been resolved and service has been restored.
3 previous updates
Service Degradation on certain projects
Resolved Apr 23 at 10:54am EDT
We have identified the issue and deployed a patch. We have also monitored our systems to ensure the errors have stabilised. Projects on the affected database should now be functioning as expected without disruptions.
1 previous update
Increased errors for specific projects
Resolved Apr 23 at 07:19am EDT
We have monitored our systems to ensure the errors have stabilised. Projects on the affected database should now be functioning as expected without disruptions.
2 previous updates
Some SMS are not delivered
Resolved Apr 19 at 06:19am EDT
Our vendor's services, and Appwrite SMS messages have been restored. We are continuing to monitor the issue.
1 previous update
Increased processing times for function builds and attributes
Resolved Apr 19 at 01:53pm EDT
We have identified the root cause of the issue and have applied patches to ensure that the bottlenecks are handled appropriately.
2 previous updates
New projects fail to create
Resolved Apr 17 at 05:58am EDT
The issue has now been fixed. Project creation is operational now. We will be rolling out patch soon to ensure it the error is handled better.
1 previous update
Intermittent Service Errors
Resolved Apr 04 at 10:38pm EDT
We have successfully identified the root cause of recent network failures and have implemented a fix. All services have been restored.
1 previous update
Intermittent Service Errors
Resolved Apr 02 at 04:04pm EDT
Our team has identified the root cause and successfully implemented the fix.