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Degraded

Connectivity issues on one of the loadbalancers

Sep 06 at 10:25am UTC
Affected services
API

Resolved
Sep 06 at 04:13pm UTC

The issue with the load balancer has been fully resolved, and all services are now operating as expected. We will continue to monitor the situation closely to ensure stability. Thank you for your patience and understanding during this time.

Updated
Sep 06 at 03:05pm UTC

We are making steady progress in resolving the load balancer issue. While we've narrowed down the root cause, we are working carefully to implement the solution in a way that minimizes further disruptions. Thank you for your continued patience.

Updated
Sep 06 at 01:25pm UTC

Just wanted to share an update that we are still working on restoring the load balancers. We have identified the root cause, but are still working on a proper plan of action without causing more disruption to services

Updated
Sep 06 at 12:39pm UTC

We are still actively investigating the issue and will share more updates as we progress. As a temporary workaround we have updated the DNS records to skip the problematic load balancer.

Created
Sep 06 at 10:25am UTC

One of the load balancers on Appwrite Cloud is experiencing intermittent connectivity issues. We are actively investigating it and will share more updates shortly.