Previous incidents

October 2024
Oct 24, 2024
1 incident

Failed self-service database backups

Degraded

Resolved Oct 24 at 11:07pm UTC

We will continue to monitor to ensure scheduled backups work as expected.

1 previous update

Oct 18, 2024
1 incident

Appwrite Cloud and appwrite.io are down

Downtime

Resolved Oct 19 at 12:04am UTC

Our team has successfully mitigated the root cause and have implemented the appropriate fix. All services are online and stable.

4 previous updates

Oct 17, 2024
1 incident

Service Degradation for Python ML runtimes

Degraded

Resolved Oct 17 at 05:45pm UTC

We have identified the root cause of the issue and deployed a patch. The Python ML runtime is back and operational now. We apologize for any inconvenience caused.

1 previous update

Oct 13, 2024
1 incident

Degraded performance for Functions

Degraded

Resolved Oct 13 at 08:25pm UTC

Our engineering team has applied a patch, and all services are now healthy. We will continue to monitor for errors and platform health. Thank you for your patience.

1 previous update

Oct 08, 2024
1 incident

Function executions not responding

Downtime

Resolved Oct 08 at 01:54pm UTC

The connectivity issues with the database have been fully resolved, and the incident is now over. Thanks for your patience.

3 previous updates

Oct 04, 2024
2 incidents

Increased errors on one of databases

Degraded

Resolved Oct 05 at 03:12am UTC

All databases are healthy and stable now. Thanks for your patience.

3 previous updates

Function Service Errors

Downtime

Resolved Oct 05 at 03:11am UTC

All services are healthy and stable. Thanks for your patience.

5 previous updates

September 2024
Sep 28, 2024
1 incident

Problem generating webp images

Degraded

Resolved Sep 28 at 10:46am UTC

We have successfully deployed a fix to the issue. Our engineering team will continue to monitor the service.

2 previous updates

Sep 25, 2024
1 incident

Console Degraded

Degraded

Resolved Sep 25 at 02:16pm UTC

We have resolved the issue. Console is up and fully functional now.

1 previous update

Sep 12, 2024
1 incident

Intermittent errors with functions

Degraded

Resolved Sep 12 at 03:23pm UTC

We have successfully implemented and deployed a fix. Functions are now stable and operational

1 previous update

Sep 08, 2024
1 incident

Problems with job processing

Resolved Sep 08 at 10:52am UTC

We experienced problems with job processing as a result some users may have experienced degraded performance of functions and databases service. It has now been resolved and all services are operational.

Sep 06, 2024
1 incident

Connectivity issues on one of the loadbalancers

Degraded

Resolved Sep 06 at 04:13pm UTC

The issue with the load balancer has been fully resolved, and all services are now operating as expected. We will continue to monitor the situation closely to ensure stability. Thank you for your patience and understanding during this time.

4 previous updates

Sep 02, 2024
1 incident

Some functions fail when trying to parse body

Degraded

Resolved Sep 02 at 04:20pm UTC

A fix was implemented and deployed to Cloud. Thanks to manual quality assurance we confirmed the problem is resolved for all affected functions.

1 previous update

August 2024
Aug 29, 2024
1 incident

Availability issues

Degraded

Resolved Aug 29 at 03:01am UTC

The issue has been resolved and service has been restored.

2 previous updates

Aug 27, 2024
1 incident

Intermittent errors with functions

Degraded

Resolved Aug 27 at 06:57pm UTC

Functions have stabilized.

3 previous updates

Aug 10, 2024
1 incident

Error building functions

Degraded

Resolved Aug 10 at 06:29pm UTC

We've fixed the problem so creating new functions and deploying will work now.

Any functions created during the incident that received the 'Invalid document structure: Unknown attribute: "specification"' error was not created successfully and should be deleted. You will get an error on deletion, but it should still delete.

2 previous updates