Previous incidents

July 2024
Jul 16, 2024
1 incident

Realtime events are not sending

Degraded

Resolved Jul 17 at 05:27am UTC

Realtime should be functional again. We will be working to improve our monitoring to better catch this in the future.

1 previous update

Jul 06, 2024
1 incident

Some SMS are not being delivered

Degraded

Resolved Jul 26 at 04:03am UTC

We've confirmed SMS are being delivered as expected now.

7 previous updates

Jul 02, 2024
1 incident

Increased errors on some databases

Degraded

Resolved Jul 02 at 05:52am UTC

The issue has been resolved and all databases are now functioning as expected.

1 previous update

June 2024
Jun 29, 2024
1 incident

Increased processing times for function builds

Degraded

Resolved Jun 29 at 04:59pm UTC

The build queues have cleared and are processing at normal rates again.

1 previous update

Jun 05, 2024
1 incident

Errors When Saving Custom SMTP

Degraded

Resolved Jun 05 at 09:50pm UTC

We've identified the root cause and have successfully deployed a fix and have confirmed this feature is functioning as intended.

1 previous update

May 2024
May 29, 2024
1 incident

Errors in SMS delivery to Indian phone numbers

Degraded

Resolved May 30 at 12:26pm UTC

The issue is now resolved.

The SMS vendor has fixed the issue. We continue to monitor and work on a fallback provider to avoid future service degradation.

We apologise for any inconvenience and problems caused by the outage.

2 previous updates

May 21, 2024
1 incident

Increased Function build times

Degraded

Resolved May 21 at 10:58pm UTC

Build queue is clear again.

2 previous updates