Previous incidents
DDoS attack mitigated
Resolved Jan 24, 2025 at 6:56pm UTC
In the past hour we had a DDoS attack that was quickly mitigated. That said, please let us know if you face any issues.
Degradation in Cloud performance
Resolved Jan 24, 2025 at 11:50am UTC
We resolved the root cause of the performance degradation.
2 previous updates
Issues with SMS OTPs
Resolved Jan 20, 2025 at 2:13pm UTC
SMS OTP issues are now resolved and the authentication service is now fully functional. We thank you for your patience and apologize for any inconvenience caused.
1 previous update
Realtime is unavailable
Resolved Jan 17, 2025 at 4:26pm UTC
Realtime is available again. Thank you for your patience.
1 previous update
Increased issues with databases
Resolved Jan 14, 2025 at 4:18pm UTC
We've done some tuning on our databases to prevent the database issues. Thank you for your patience.
1 previous update
Temporary Service Degradation
Resolved Jan 7, 2025 at 1:00pm UTC
The configuration was reverted and services are back to normal. We apologize for the inconvenience caused.
1 previous update
Partial database outage
Resolved Jan 3, 2025 at 2:37am UTC
Resolving the incident as everything is stable now.
3 previous updates
Increased database errors for some projects
Resolved Jan 2, 2025 at 7:35pm UTC
All databases should be online now. Thank you for your patience.
7 previous updates
Database errors
Resolved Dec 19, 2024 at 1:59am UTC
Database services are operating as expected again.
1 previous update
Issues with functions
Resolved Dec 13, 2024 at 5:16pm UTC
Functions should be online and functional again
1 previous update
Issues with functions
Resolved Dec 12, 2024 at 6:14pm UTC
Functions should be working again. Thank you for your patience.
2 previous updates
Increased database errors for some users
Resolved Dec 2, 2024 at 5:39am UTC
We have identified and patched the issue to prevent it from reoccurring. The engineering team has addressed all major issues and will continue monitoring support channels for any continued issues.
7 previous updates
Issues with the Storage Service
Resolved Nov 29, 2024 at 5:36am UTC
We have received confirmation from the vendor that the issue has now been resolved. Storage service should now be fully functional; we thank you for your patience and apologize for any inconvenience caused.
4 previous updates
Increase in errors while processing background job
Resolved Nov 28, 2024 at 1:45pm UTC
We successfully applied the fix. Service functionality has been restored. We will continue to monitor the affected service to ensure stability.
2 previous updates
Service Degradation in the API
Resolved Nov 25, 2024 at 3:13pm UTC
We experienced a brief period of service degradation that lasted approximately 5 minutes. Certain users may have experienced 500 errors during the incident.
The issue was quickly resolved and the service was returned to normalcy. In case you're still facing issues, please reach out to us on our Discord Server
Degraded performance with queues
Resolved Nov 22, 2024 at 4:21pm UTC
We have verified that Background job processing is now operational and should be back up for all users.
1 previous update
Issues with the Storage Service
Resolved Nov 18, 2024 at 7:28pm UTC
We have received confirmation from the vendor that the issue has now been resolved.
3 previous updates
Error with storage and missing data
Resolved Nov 15, 2024 at 1:40am UTC
Resolving the incident as all services are working as expected now.
14 previous updates
Increased database errors for some users
Resolved Nov 7, 2024 at 11:28am UTC
We have resolved the issues and connectivity should be back to normal. Thank you for your patience and understanding.
1 previous update
Service Unavailability
Resolved Nov 6, 2024 at 6:26pm UTC
Our team identified the root cause and has issued a fix. All services are operational once more.
1 previous update