Previous incidents
DDoS attack mitigated
Resolved Jan 24 at 06:56pm UTC
In the past hour we had a DDoS attack that was quickly mitigated. That said, please let us know if you face any issues.
Degradation in Cloud performance
Resolved Jan 24 at 11:50am UTC
We resolved the root cause of the performance degradation.
2 previous updates
Issues with SMS OTPs
Resolved Jan 20 at 02:13pm UTC
SMS OTP issues are now resolved and the authentication service is now fully functional. We thank you for your patience and apologize for any inconvenience caused.
1 previous update
Realtime is unavailable
Resolved Jan 17 at 04:26pm UTC
Realtime is available again. Thank you for your patience.
1 previous update
Increased issues with databases
Resolved Jan 14 at 04:18pm UTC
We've done some tuning on our databases to prevent the database issues. Thank you for your patience.
1 previous update
Temporary Service Degradation
Resolved Jan 07 at 01:00pm UTC
The configuration was reverted and services are back to normal. We apologize for the inconvenience caused.
1 previous update
Partial database outage
Resolved Jan 03 at 02:37am UTC
Resolving the incident as everything is stable now.
3 previous updates
Increased database errors for some projects
Resolved Jan 02 at 07:35pm UTC
All databases should be online now. Thank you for your patience.
7 previous updates
Database errors
Resolved Dec 19 at 01:59am UTC
Database services are operating as expected again.
1 previous update
Issues with functions
Resolved Dec 13 at 05:16pm UTC
Functions should be online and functional again
1 previous update
Issues with functions
Resolved Dec 12 at 06:14pm UTC
Functions should be working again. Thank you for your patience.
2 previous updates
Increased database errors for some users
Resolved Dec 02 at 05:39am UTC
We have identified and patched the issue to prevent it from reoccurring. The engineering team has addressed all major issues and will continue monitoring support channels for any continued issues.
7 previous updates
Issues with the Storage Service
Resolved Nov 29 at 05:36am UTC
We have received confirmation from the vendor that the issue has now been resolved. Storage service should now be fully functional; we thank you for your patience and apologize for any inconvenience caused.
4 previous updates
Increase in errors while processing background job
Resolved Nov 28 at 01:45pm UTC
We successfully applied the fix. Service functionality has been restored. We will continue to monitor the affected service to ensure stability.
2 previous updates
Service Degradation in the API
Resolved Nov 25 at 03:13pm UTC
We experienced a brief period of service degradation that lasted approximately 5 minutes. Certain users may have experienced 500 errors during the incident.
The issue was quickly resolved and the service was returned to normalcy. In case you're still facing issues, please reach out to us on our Discord Server
Degraded performance with queues
Resolved Nov 22 at 04:21pm UTC
We have verified that Background job processing is now operational and should be back up for all users.
1 previous update
Issues with the Storage Service
Resolved Nov 18 at 07:28pm UTC
We have received confirmation from the vendor that the issue has now been resolved.
3 previous updates
Error with storage and missing data
Resolved Nov 15 at 01:40am UTC
Resolving the incident as all services are working as expected now.
14 previous updates
Increased database errors for some users
Resolved Nov 07 at 11:28am UTC
We have resolved the issues and connectivity should be back to normal. Thank you for your patience and understanding.
1 previous update
Service Unavailability
Resolved Nov 06 at 06:26pm UTC
Our team identified the root cause and has issued a fix. All services are operational once more.
1 previous update