Previous incidents

May 2025
May 10, 2025
1 incident

Databases degraded performance

Degraded

Resolved May 10 at 03:10pm UTC

We've rolled back some changes that aligned with the issue and the issue was resolved.

1 previous update

May 08, 2025
1 incident

Intermittent Cloud Errors

Degraded

Resolved May 08 at 06:11pm UTC

We have implemented a fix and services are stable at this time.

1 previous update

April 2025
Apr 30, 2025
1 incident

Service disruption

Resolved Apr 30 at 11:13am UTC

Some services are currently unavailable due to a recent deployment. Our Engineering team is looking into the issue and will update shortly.

Apr 28, 2025
1 incident

Custom domain certificate failures

Degraded

Resolved Apr 29 at 03:39pm UTC

We've resolved the issue with our vendor. Please recreate your custom domain if it previously did not have a valid certificate. Once recreated, you may need to wait ~5 minutes for it to be fully generated and optional. We're working on improving the Console to reflect this and the time it takes to generate.

1 previous update

Apr 23, 2025
1 incident

Delayed processing of events

Degraded

Resolved Apr 23 at 07:12am UTC

We have identified and fixed the root cause of the issue and all services have been restored.

3 previous updates

Apr 16, 2025
1 incident

Degraded functions performance

Degraded

Resolved Apr 16 at 08:30pm UTC

The issue is now resolved, all users should be able to use functions without any limitations.

1 previous update

Apr 03, 2025
1 incident

Database degraded performance

Degraded

Resolved Apr 03 at 05:39am UTC

We have identified and fixed the issue and all service has been restored.

1 previous update

Apr 02, 2025
1 incident

Database degraded performance

Degraded

Resolved Apr 02 at 07:41am UTC

We have identified and fixed the issue and all service has been restored.

1 previous update

March 2025
Mar 30, 2025
1 incident

Database degraded performance

Degraded

Resolved Mar 30 at 02:18pm UTC

The issue impacting degraded database operations has been resolved. All services are now operating normally. Thank you for your patience.

2 previous updates

Mar 25, 2025
1 incident

Newly created cron-scheduled functions won't execute

Degraded

Resolved Mar 25 at 09:38pm UTC

We've deployed a patch so functions, backups, and messages should be working again.

2 previous updates

Mar 24, 2025
1 incident

Cloud is down

Downtime

Resolved Mar 24 at 03:41pm UTC

All services are functional again.

3 previous updates

Mar 22, 2025
1 incident

Database are not accessible

Degraded

Resolved Mar 22 at 06:54am UTC

We have identified the root cause and have deployed a fix. Database operations are now working as expected and we have verified the fix on our end. We have confirmed that there is no data loss.

We apologize for any inconvenience caused.

2 previous updates

Mar 13, 2025
1 incident

Database write operation issues

Degraded

Resolved Mar 13 at 05:35pm UTC

All database writes are back to normal.

2 previous updates

Mar 12, 2025
1 incident

API servers downtime

Downtime

Resolved Mar 12 at 03:52pm UTC

The incident has been resolved, and actions were taken to prevent the same problem from happening again.

4 previous updates

Mar 11, 2025
1 incident

Cloud is down

Downtime

Resolved Mar 11 at 10:24am UTC

All services have been restored. The team will continue to monitor the system.

2 previous updates

Mar 10, 2025
1 incident

Database issues for some projects

Degraded

Resolved Mar 10 at 07:20am UTC

We have deployed a fix and all service is restored.

2 previous updates

Mar 04, 2025
1 incident

Delays in usage processing

Degraded

Resolved Mar 09 at 07:50am UTC

Usage stats events are now processing as normal. Thank you for your patience.

2 previous updates

Mar 02, 2025
1 incident

Database issues for some projects

Degraded

Resolved Mar 02 at 07:25pm UTC

Database has recovered

1 previous update