Previous incidents

May 2026
No incidents reported
April 2026
Apr 18, 2026
1 incident

Increase in response times

Degraded

Resolved Apr 18, 2026 at 9:40pm UTC

We have applied manual patches to resolve the current issue and are implementing additional patches to ensure system stability. We will continue investigating a long-term solution under the updated configuration to ensure auto-scaling operates as expected. All services are now fully functional.

2 previous updates

Apr 16, 2026
1 incident

Degraded API performance due to increase in response times

Degraded

Resolved Apr 17, 2026 at 12:07am UTC

We have updated the service configuration, and the impact appears to be positive. Error rates have returned to normal levels, and services are now fully available with normal response times. We will continue to monitor the system and investigate the root cause.

4 previous updates

Apr 10, 2026
1 incident

Increase in errors

Degraded

Resolved Apr 10, 2026 at 4:07pm UTC

The team has applied a fix, the service is recovering. We'll keep monitoring.

1 previous update

Apr 08, 2026
1 incident

Login issues on mobile applications

Degraded

Resolved Apr 8, 2026 at 11:24am UTC

We have confirmed the issue is now resolved with multiple customers. If anyone is still facing issues we'd recommend to create a new user session. We will share a full incident report once our internal investigation will complete.

2 previous updates

Apr 02, 2026
1 incident

Increased Runtime Failures

Degraded

Resolved Apr 2, 2026 at 6:53am UTC

The issues causing runtime failure for both sites and function has been resolved.

1 previous update

March 2026
Mar 31, 2026
1 incident

Realtime instability

Degraded

Resolved Mar 31, 2026 at 4:53pm UTC

Realtime appears to be running normally, but we'll continue to monitor.

1 previous update

Mar 28, 2026
1 incident

Elevated errors for Functions and Sites on multiple regions

Degraded

Resolved Mar 28, 2026 at 9:25pm UTC

All services are now available. Our team will continue investigating the root cause of the issue.

1 previous update

Mar 26, 2026
1 incident

Degraded email delivery

Degraded

Resolved Mar 27, 2026 at 8:07am UTC

We have migrated to a fallback provider, and service is now fully restored. We will continue to monitor the situation closely and work with our vendors to help prevent similar incidents in the future.

2 previous updates

Mar 20, 2026
2 incidents

Instability with FRA sites and functions

Degraded

Resolved Mar 20, 2026 at 9:05pm UTC

Services have restored. Thanks for your patience

1 previous update

SYD is down

Downtime

Resolved Mar 20, 2026 at 5:50pm UTC

Services are available again.

1 previous update

Mar 17, 2026
1 incident

Increase in errors on FRA regions

Degraded

Resolved Mar 17, 2026 at 11:45pm UTC

Realtime should be functioning again. Thank you for your patience.

3 previous updates

Mar 02, 2026
1 incident

Degraded API Performance Impacting Subset of Projects

Degraded

Resolved Mar 2, 2026 at 12:30pm UTC

We expect API error rates to return to normal. The system is being actively monitored, and any new issues will be investigated immediately.

2 previous updates