Previous incidents

January 2024
Jan 29, 2024
1 incident

Limited SMS functionality

Degraded

Resolved Jan 30 at 02:48am EST

We have addressed the issues with our provider and SMS functionality has now been restored. If you face further issues, feel free to reach out to us on our Discord channel

1 previous update

December 2023
Dec 31, 2023
1 incident

Maintenance work for database upgrade

Maintenance

Resolved Dec 31 at 06:00am EST

To enhance our database services, we are scheduled to perform critical maintenance work. This will involve updating key aspects of our database configuration to ensure continued efficiency and reliability.

Please be aware of the following:

Expected Downtime: Approximately 60 - 90 minutes.
Affected Services: A limited number of projects on Appwrite Cloud may experience temporary downtime.

This is a routine process and there is no action required from your end.
We strive to minimize ...

Dec 26, 2023
2 incidents

Service unavailable to some projects

Degraded

Resolved Dec 26 at 03:55am EST

The patch was applied successfully and all health checks are coming back properly. We'll continue to monitor the platform. Thank you for your patience.

3 previous updates

Maintenance work for database upgrade

Maintenance

Resolved Dec 26 at 05:00am EST

To enhance our database services, we are scheduled to perform critical maintenance work. This will involve updating key aspects of our database configuration to ensure continued efficiency and reliability.

Please be aware of the following:

Expected Downtime: Approximately 50 - 60 minutes.
Affected Services: A limited number of projects on Appwrite Cloud may experience temporary downtime.

This is a routine process and there is no action required from your end.
We strive to minimize ...

Dec 20, 2023
1 incident

Long processing times for Functions and Databases

Resolved Dec 20 at 10:09am EST

We are investigating complaints about long processing times for function builds and database operations. We will provide an update as soon as we have more information. Other services are functioning as usual.

Dec 16, 2023
1 incident

Partial outage affecting SMS messages

Degraded

Resolved Dec 16 at 03:34pm EST

We deployed a fix to the production server and all SMS-related errors have stopped.

2 previous updates

Dec 14, 2023
1 incident

Partial Database Outage

Degraded

Resolved Dec 14 at 03:24am EST

Issue resolved. Our engineers have applied a fix. Database connectivity should be available for all projects.

1 previous update

Dec 13, 2023
1 incident

Appwrite Cloud Maintenance

Maintenance

Resolved Dec 13 at 10:00am EST

To enhance our services, we are scheduled to perform maintenance work to upgrade the Appwrite Cloud version. This will involve data migration running in the background with no planned impact on running services.

Please be aware of the following:

  • Expected Downtime: No downtime.
  • Affected Services: No services are expected to be affected.

We will provide updates on our progress during the maintenance period. You can stay informed by checking this status page or following the `#clou...

Dec 10, 2023
1 incident

Service unavailability

Resolved Dec 10 at 04:53am EST

We're looking into increased errors and failed monitors.

Dec 05, 2023
1 incident

Partial database outage

Degraded

Resolved Dec 05 at 07:12am EST

Issue resolved. Our engineers have applied a fix. Database connectivity should be available for all projects.

1 previous update

November 2023
Nov 16, 2023
1 incident

Maintenance work for database upgrade

Maintenance

Resolved Nov 16 at 08:00pm EST

To enhance our database services, we are scheduled to perform critical maintenance work. This will involve updating key aspects of our database configuration to ensure continued efficiency and reliability.

Please be aware of the following:

  • Expected Downtime: Approximately 40 - 60 minutes.
  • Affected Services: A limited number of projects on Appwrite Cloud may experience temporary downtime.
  • Deletion of orphaned projects: During the maintenance we will also carry out the deletion of...
Nov 14, 2023
1 incident

Issues with automatic function deployments

Degraded

Resolved Nov 14 at 03:18pm EST

A fix has been deployed to the Cloud, and the script to fix the database has run successfully. The problem has been resolved, and git deployments now work.

3 previous updates

Nov 12, 2023
1 incident

Maintenance work for database upgrade

Maintenance

Resolved Nov 12 at 02:00pm EST

To enhance our database services, we are scheduled to perform critical maintenance work. This will involve updating key aspects of our database configuration to ensure continued efficiency and reliability.

Please be aware of the following:

  • Expected Downtime: Approximately 10-20 minutes.
  • Affected Services: A limited number of projects on Appwrite Cloud may experience temporary downtime.

We strive to minimize any disruption and apologize in advance for any inconvenience this may c...

Nov 11, 2023
1 incident

Degraded performance

Degraded

Resolved Nov 11 at 10:11pm EST

Our engineering team has applied a patch and all services are back online. We'll continue to monitor the service to ensure full availability.

2 previous updates

Nov 09, 2023
1 incident

Degraded database performance

Degraded

Resolved Nov 09 at 03:57pm EST

All services are operational again.

1 previous update

Nov 08, 2023
1 incident

Partial database outage

Degraded

Resolved Nov 09 at 12:38am EST

Issue resolved. Our engineers have applied a fix. Database connectivity should be available for all projects.

1 previous update

Nov 06, 2023
1 incident

Partial database outage

Degraded

Resolved Nov 06 at 10:05am EST

Issue resolved. Our engineers have applied a fix. Database connectivity should be available for all projects.

1 previous update