Previous incidents
Issues with the Storage Service
Resolved Nov 29 at 05:36am UTC
We have received confirmation from the vendor that the issue has now been resolved. Storage service should now be fully functional; we thank you for your patience and apologize for any inconvenience caused.
4 previous updates
Increase in errors while processing background job
Resolved Nov 28 at 01:45pm UTC
We successfully applied the fix. Service functionality has been restored. We will continue to monitor the affected service to ensure stability.
2 previous updates
Service Degradation in the API
Resolved Nov 25 at 03:13pm UTC
We experienced a brief period of service degradation that lasted approximately 5 minutes. Certain users may have experienced 500 errors during the incident.
The issue was quickly resolved and the service was returned to normalcy. In case you're still facing issues, please reach out to us on our Discord Server
Degraded performance with queues
Resolved Nov 22 at 04:21pm UTC
We have verified that Background job processing is now operational and should be back up for all users.
1 previous update
Issues with the Storage Service
Resolved Nov 18 at 07:28pm UTC
We have received confirmation from the vendor that the issue has now been resolved.
3 previous updates
Error with storage and missing data
Resolved Nov 15 at 01:40am UTC
Resolving the incident as all services are working as expected now.
14 previous updates
Increased database errors for some users
Resolved Nov 07 at 11:28am UTC
We have resolved the issues and connectivity should be back to normal. Thank you for your patience and understanding.
1 previous update
Service Unavailability
Resolved Nov 06 at 06:26pm UTC
Our team identified the root cause and has issued a fix. All services are operational once more.
1 previous update
Failed self-service database backups
Resolved Oct 24 at 11:07pm UTC
We will continue to monitor to ensure scheduled backups work as expected.
1 previous update
Appwrite Cloud and appwrite.io are down
Resolved Oct 19 at 12:04am UTC
Our team has successfully mitigated the root cause and have implemented the appropriate fix. All services are online and stable.
4 previous updates
Service Degradation for Python ML runtimes
Resolved Oct 17 at 05:45pm UTC
We have identified the root cause of the issue and deployed a patch. The Python ML runtime is back and operational now. We apologize for any inconvenience caused.
1 previous update
Degraded performance for Functions
Resolved Oct 13 at 08:25pm UTC
Our engineering team has applied a patch, and all services are now healthy. We will continue to monitor for errors and platform health. Thank you for your patience.
1 previous update
Function executions not responding
Resolved Oct 08 at 01:54pm UTC
The connectivity issues with the database have been fully resolved, and the incident is now over. Thanks for your patience.
3 previous updates
Increased errors on one of databases
Resolved Oct 05 at 03:12am UTC
All databases are healthy and stable now. Thanks for your patience.
3 previous updates
Function Service Errors
Resolved Oct 05 at 03:11am UTC
All services are healthy and stable. Thanks for your patience.
5 previous updates
Problem generating webp images
Resolved Sep 28 at 10:46am UTC
We have successfully deployed a fix to the issue. Our engineering team will continue to monitor the service.
2 previous updates
Console Degraded
Resolved Sep 25 at 02:16pm UTC
We have resolved the issue. Console is up and fully functional now.
1 previous update
Intermittent errors with functions
Resolved Sep 12 at 03:23pm UTC
We have successfully implemented and deployed a fix. Functions are now stable and operational
1 previous update
Problems with job processing
Resolved Sep 08 at 10:52am UTC
We experienced problems with job processing as a result some users may have experienced degraded performance of functions and databases service. It has now been resolved and all services are operational.
Connectivity issues on one of the loadbalancers
Resolved Sep 06 at 04:13pm UTC
The issue with the load balancer has been fully resolved, and all services are now operating as expected. We will continue to monitor the situation closely to ensure stability. Thank you for your patience and understanding during this time.
4 previous updates
Some functions fail when trying to parse body
Resolved Sep 02 at 04:20pm UTC
A fix was implemented and deployed to Cloud. Thanks to manual quality assurance we confirmed the problem is resolved for all affected functions.
1 previous update