Previous incidents
Database write operation issues
Resolved Mar 13 at 05:35pm UTC
All database writes are back to normal.
2 previous updates
API servers downtime
Resolved Mar 12 at 03:52pm UTC
The incident has been resolved, and actions were taken to prevent the same problem from happening again.
4 previous updates
Cloud is down
Resolved Mar 11 at 10:24am UTC
All services have been restored. The team will continue to monitor the system.
2 previous updates
Database issues for some projects
Resolved Mar 10 at 07:20am UTC
We have deployed a fix and all service is restored.
2 previous updates
Delays in usage processing
Resolved Mar 09 at 07:50am UTC
Usage stats events are now processing as normal. Thank you for your patience.
2 previous updates
Database issues for some projects
Resolved Mar 02 at 07:25pm UTC
Database has recovered
1 previous update
Logs are unavailable
Resolved Feb 26 at 01:50am UTC
We've successfully implemented the required fixes and the issue is now resolved.
3 previous updates
Temporary Service Degradation
Resolved Feb 19 at 11:45am UTC
We are experiencing delays in the processing of async and scheduled functions. Our engineering team is looking into it and we will share more updates soon.
Temporary Service Degradation
Resolved Feb 07 at 10:01am UTC
The configuration was reverted and services are back to normal. We apologize for the inconvenience caused.
1 previous update
Cloud is down
Resolved Feb 04 at 07:16pm UTC
Services should be available now, but we will continue to monitor
2 previous updates
DDoS attack mitigated
Resolved Jan 24 at 06:56pm UTC
In the past hour we had a DDoS attack that was quickly mitigated. That said, please let us know if you face any issues.
Degradation in Cloud performance
Resolved Jan 24 at 11:50am UTC
We resolved the root cause of the performance degradation.
2 previous updates
Issues with SMS OTPs
Resolved Jan 20 at 02:13pm UTC
SMS OTP issues are now resolved and the authentication service is now fully functional. We thank you for your patience and apologize for any inconvenience caused.
1 previous update
Realtime is unavailable
Resolved Jan 17 at 04:26pm UTC
Realtime is available again. Thank you for your patience.
1 previous update
Increased issues with databases
Resolved Jan 14 at 04:18pm UTC
We've done some tuning on our databases to prevent the database issues. Thank you for your patience.
1 previous update
Temporary Service Degradation
Resolved Jan 07 at 01:00pm UTC
The configuration was reverted and services are back to normal. We apologize for the inconvenience caused.
1 previous update
Partial database outage
Resolved Jan 03 at 02:37am UTC
Resolving the incident as everything is stable now.
3 previous updates
Increased database errors for some projects
Resolved Jan 02 at 07:35pm UTC
All databases should be online now. Thank you for your patience.
7 previous updates